000 nam a22 7a 4500
999 _c17586
_d17586
020 _a9781578518265
040 _cTLL
041 _hEnglish
082 _a658.83 2003
100 _aGerald Zaltman
245 _aHow customers think : essential insights into the mind of the market
260 _aUSA
_c2003
300 _a323 p.
942 _cសៀវភៅអំណោយ