000 00343nam a22001577a 4500
040 _cCDR
041 _hEnglish
082 _a658.5
100 _aKnod Edward M.
245 _aOperations Management
_bMeeting Customers' Demands
250 _a7th
260 _aUSA
_c2001
300 _a714 p.
700 _aSchonberger Richard J.
942 _cEB
999 _c8249
_d8249